Hard FM deals with all Planned and Preventative Maintenance
What is Hard FM?
The contractor has an interest in ensuring that as few deductions as possible are made for poor performance, so when setting the charge for Hard FM, generous levels of maintenance staffing are assumed in the model. This can mean that the cost to the Local Authority, and therefore schools, can be significantly greater than is needed for this service. We check the assumptions of the contractor’s cost model through a “bottom-up” benchmarking exercise, to identify where savings can be made without compromising, or even improving, existing levels of service.
Andrew Chubb Consulting 